Organization Change Management is integrated into our business consulting process and is relevant across all of our practices and engagement phases. We focus on the following organization change management objectives:

• Gain support from all key stakeholders
• Communicate rationale for change
• Anticipate and manage resistance
• Ensure clear vision of future, goals and accountabilities
• Identify roadblocks early and address them quickly
• Change systems and processes to reinforce new ways of working

Key features of our organization change management offerings include:

• Change readiness, culture, stakeholder, SWOT, competencies assessments and diagnostics
• Leadership and project team coordination to develop concise case for change 
• Leadership vision and senior stakeholder alignment
• Key stakeholder identification and influencing strategies development
• Strategic communications planning and delivery
• Organization governance and process alignment

Change management helps organizations realize the benefits from transformation initiatives, by addressing the predominant barriers: the failure to identify and address the human impact of change and the organizational impediments. Effective, sustainable transformation is achieved by both delivering quality business solutions AND a disciplined focus on building engagement through organization change management.

Typical outcomes of a successful organization change management approach include:

• Enables sustainable timely results by addressing the human factors impacting implementation
• Mitigates implementation risks
• Builds transformation/improvement momentum
• Builds capabilities and facilitates sharing of learning
• Provides communication and coordination structure to remove transformation “fuzziness”
• Engages people in generating real solutions
• Enables results faster
• Helps leaders and teams become more effective at making change happen and making it stick

• Simple and pragmatic approach
• Balances behavioral insight with the practical experience of our consultants
• Easy to integrate with existing consulting offerings
• Based on research and practical experience

–  Proven model
–  Tried and tested tools
–  Flexible approach

• Not dependent on change management “gurus”
• Reflects a “coaching” model of consulting, not an “expert” model
• Tied to implementation and realization of benefits

• A.T. Kearney assisted a major Financial Services company transform their Treasury services efficiency through identification and implementation of cost reduction and operational efficiencies improvements
• We used a tailored change readiness diagnostic and tools to support the Treasury Services efficiency initiative and extended the use of diagnostic throughout its organization
• We identified key areas of concern and action steps for leaders
• We supported the development of change management strategy, including governance and stakeholder alignment
• We trained and developed change agents to deploy change management techniques in support of critical initiatives and coached key leadership to communicate the vision and lead the change